Updated: November 30th, 2013
Information We Gather or Receive
IndiePlate will not sell or disclose your name, email address or other personal information to third parties without your explicit consent, except as specified in this policy.
IndiePlate may require additional information, such as billing and payment information (including billing address, telephone number, credit card information), a telephone number, and/or a physical address. Credit card information on an account may be stored and used for billing purposes.
IndiePlate automatically receives and records some information from your browser when you visit the site, such as your IP address, cookies and data about which pages you visit on the site through the use of log files provided by our third-party tracking-utility partners. This information helps us analyze and understand how the site works for customers and visitors, and provides a more personalized experience for members and visitors.
IndiePlate may receive or collect information (for example: email address) about a person who is not yet a registered IndiePlate customer in connection with certain IndiePlate features, including but not limited to: a non-customer subscribing to a IndiePlate newsletter or a non-customer requesting IndiePlate near them.
IndiePlate uses the information described in this policy to provide and improve our services, for billing and payments, for identification and authentication purposes, to contact members or interested parties, and for general research and aggregate reporting.
You may change your IndiePlate account information at any time, such as your email address, phone number or credit card information.
For various reasons, IndiePlate may contact you about our services or your activity. Some of these messages are required, transaction-related message to customers. Other messages are not required, such as our newsletters, and you can control which optional messages you choose to receive by changing your settings in your account.
Messages from IndiePlate
In order to fulfill orders and keep you informed, IndiePlate will contact you. Typically, messages are delivered by email, and every account is required to keep a valid email address and phone number on file to receive messages. In some situations, IndiePlate may contact you by telephone or physical mail in order to provide you with information about products and features you may want or to provide you with customer support. You may update your contact preferences in your account settings.
Some messages from IndiePlate are service-related and required for customers. Examples of service-related messages include, but are not limited to: a welcome/confirmation email when you register your account, confirmation of your order, or correspondence with the IndiePlate support team. These messages are not promotional in nature. You may not opt-out of receiving service-related messages from IndiePlate, unless you close your account.
As a customer, IndiePlate may also send you messages related to certain features on the site or your activity. IndiePlate may also send you news or updates about changes to our site or services. By default, customers will receive these messages via email, but you may choose to opt-out of getting certain emails under on your account settings page.
IndiePlate offers optional email newsletters. When you register for an account, or choose to subscribe, you will receive newsletters from us. Newsletters are available to both customers and non-customers. Customers may subscribe or unsubscribe from optional newsletters under your account settings or by following the instructions contained in the newsletter emails. Non-customers may subscribe by providing an email address. Non-customers may unsubscribe from newsletters by following the instructions contained in the newsletter emails.
Information We Share
The products sold on IndiePlate.com are grown and/or prepared by 3rd party suppliers. As part of the buying process, the producers you purchase from will receive your name, email address, and phone number, and/or other information, such as order date, to assist in fulfilling your order.
IndiePlate may use other companies and people to perform tasks on our behalf, and we reserve the right to share your information with them to provide products and services to you. Examples include but are not limited to fulfilling orders, processing payments, handling billing disputes and collections, analyzing data, providing marketing assistance and providing customer service.
IndiePlate does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. IndiePlate is not responsible for the privacy or security practices of other websites on the Internet, including those linked to or from the IndiePlate site.
Cookies & Tracking Technologies
IndiePlate uses a variety of technologies to help us better understand how people use our site and services. IndiePlate may partner with third-party services that may use various tracking technologies, such as browser cookies or Flash cookies, to provide certain services or features. These technologies allow a partner to recognize your computer each time you visit IndiePlate, but do not allow access to personally identifiable information from IndiePlate. IndiePlate does not have access or control over these third-party technologies, and they are not covered by our privacy statement.
IndiePlate will retain and use your information as necessary to improve your experience with our products and services, comply with law enforcement and resolve disputes.
You may inform us of any changes or requests in regards to your personal data, and in accordance with our obligations under local data protection law, we may update or delete your personal data accordingly.
IndiePlate reserves the right to modify this privacy statement at any time, so please review it periodically. We’ll communicate changes by posting a notice on the site. If we make material changes to this policy you will be notified here, by email, or other places IndiePlate deems appropriate.
If you have questions or suggestions you can contact us at:
Phone: (832) 493 – 4873